Return & Refund Policy

Return & Refund Policy

If your item is damaged, faulty or defective in any way, Solar Panels Free Shipping has you completely covered. We will replace your damaged or defective items at no cost to you.

In order to assist us in this process, make sure to thoroughly inspect your items immediately upon receiving the merchandise, and document any damage, defects or flaws with photographic evidence and provide it to us at sales@solarpanelsfreeshipping.com.

If you decide you no longer want your item for any reason other than damage/defects and would like to return it within the first 30 days, there will be a restocking fee of 25%. Customer is responsible for any shipping costs spent on getting the product to their address and back to our Florida warehouse (not just return shipping, but shipping both ways) To return items to Solar Panels Free Shipping's Sunrise, Florida location at the address below:

Solar Panels Free Shipping
4642 N Hiatus Road 
Sunrise, FL 33351

Solar Panels Free Shipping is dedicated to providing quality solar panels at the lowest possible cost in order to proliferate renewable, environmentally friendly and sustainable energy on a widespread scale that is open to all types of consumers, from the DIY to the professional. Because of this, our margins are modest and we are unable to accommodate the cost affiliated with returns that are not due to damaged or defective items.  

In short, our restocking fees are not there for us to make a profit off of you, but to allow us to continue providing the unmatched affordability and service that is the core of our business.